It is becoming worst with the time

[sebastien.dudek]

Hello,

Sorry for the messages, this service is becoming worst with the time, and now the support tells me I’m on my own.

First the recording feature was broke on November, but got fixed after 24h, that’s great.
Now it’s the private stream that breaks, and I’m on my own redeveloping everything because I relied on your API, and now the API is crap.
The private stream was actually a value for API.video, but if your support is telling me I have to switch back in public, I don’t see the advantage with Vimeo.

Thank you for your understanding.

Best regards,
Sébastien

[artem]

Hi Sebastian,

Thanks for the feedback and apologies for the frustration.

We are constantly trying to improve our service and we took your feedback into consideration. However, please note that you are using a Beta feature. It’s also noted in the documentation: Create live stream

We want to make sure that all of our customers are successful, however we also need to make sure we delegate resources and prioritize fixes.

In this case, we will fix the issue you are facing within few days or even sooner.

Best Regards,
Artem